Part Ⅰ Situational Dialogues
Practice 1
Task 2: Simulated situational conversation.
A: Welcome to Dragon Air. How may I help you?
B: I need a ticket to Yokohama, Japan.
A: We have three flights to Yokohama weekly: Monday, Wednesday, and Friday. The flights on Monday and Friday are direct and the one on Wednesday has a stopover in Tokyo. When were you thinking of flying to Yokohama?
B: I would prefer Wednesday.
A: Will this be round trip or one way?
B: Round trip returning the following Thursday.
A: How would you like to fly? Economy? Business? Or first class?
B: Business, please.
A: And will anyone be traveling with you?
B: No. I'm traveling alone.
A: OK, please give me a minute while I check price and availability. There are several seats still available. The flight departs at 11:20 a.m.and arrives in Yokohama at 7:40 p.m.local time. The price is $877.00. Shall I book it for you?
B: Not yet. I have a few more places to check and then I'll get back to you.
Practice 2
Task 2: Simulated situational conversation.
A: Good afternoon. What can I do for you?
B: I'd like to book a room in your hotel.
A: What kind of room would you like?
B: I'd like to book a single room for August 18th.
A: Please hold on. I'll check our reservations. I'm afraid we have no single room vacant on that day. What about a double room instead?
B: That's fine. I'll take it. What services come with that?
A: That comes with a buffet and the morning post.
B: That sounds good.
A: I'll have the room ready for you. Thanks for calling us. Bye!
B: Goodbye!
Practice 3
Task 2: Simulated situational conversation.
A: I'd like to cancel a reservation.
B: Is the reservation for yourself or for another?
A: It's for my friend, Mr.Smith.
B: My I have your name and phone number, please?