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[2]http：//baike.sogou.com/v165685.htm
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[8]http：//baike.so.com/doc/5359668.html
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[10]http：//blog.sina.com.cn/s/blog_57425c8601015y13.html
[11]http：//blog.sina.com.cn/s/blog_6783afe60100zit3.html
[12]http：//glgczz.com/lwen/1612.html
[13]http：//jingyan.baidu.com/article/a501d80cc6b4f0ec630f5ea5.html
[14]http：//new.060s.com/article/2013/09/03/795666.htm
[15]http：//res.hersp.com/content/3758934
[16]http：//t.qq.com/p/t/2746120320821
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[21]http：//www.baobao88.com/bbstory/ertonggushi/12/17122877.html
[22]http：//www.baosteel.com/baosteelpc/supplement/ShowArticle.asp？ArticleID=74169
[23]http：//www.docin.com/p-524276549.html
[24]http：//www.douban.com/group/topic/20008922/
[25]http：//www.fx120.net/elder/txlr/lrgs/elder_839701_2.html
[26]http：//www.hzins.com/study/detal-34913.html
[27]http：//www.jhnews.com.cn/jhrb/2010-07/20/content_1137361.htm
[28]http：//www.managershare.com/wiki/%E7%9B%B4%E6%8E%A5%E6%B2%9F%E9%80%9A
[29]http：//www.xsbhalma.com/article/3421.html
[30]http：//www.xywy.com/zthc/ztzt/jbls/20070703/154423.html
[31]http：//www.ybf100.com/ciju/50430/78082.html
[32]http：//www.zuowen.com/e/20120314/4f60088365070.shtml
[33]http：//zhidao.baidu.com/question/443334466
[34]安航濤.微溝通.北京：機械工業出版社，2014年1月，第1版