佚名/Anonymous
Michelangelo was working on a statue for several days and he was taking a long time to retouch every small detail, which seemed rather insignificant to a bystander. When asked why he did it, Michelangelo replied:"Trifles make perfection and perfection is no trifle."
Most people forget how fast you did a job, but they remember how well it was done.
Matin Luther King, JR. said:"If a man is called to be street sweeper, he should sweep streets even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and earth will pause to say, here lived a great street sweeper who did his job well."
One cannot compromise on quality and service. It is said that Ray Kroc, founder of McDonald's, found a fly during one of his visits at a franchise. Two weeks later the franchisee lost his franchise. Ray said:"You should work for pride and accomplishment. I was, brought up to understand that reward will come later."
The feeling of a job well done is a reward in itself. It is better to do small things well than do many things poorly.
幾天來,米開朗基羅一直在鑽研一尊雕塑。他用了很長時間去修飾每一個細節,但這些細節對旁觀者來說似乎毫無意義。當有人問他為什麽要這樣做的時候,米開朗基羅說道:“瑣事成就完美,追求完美並非瑣事。”
大多數人會忘記你的工作速度有多快,但他們會記得你做得有多好。
小馬丁·路德·金說:“作為一名清潔工,他就應該像米開朗基羅作畫、貝多芬作曲或者莎士比亞寫詩那樣來清掃街道。他應該做得盡善盡美,以至於所有的人都會停下來讚歎:這裏有一位傑出的清潔工,他把工作做得這麽完美。”
誰也不會在質量和服務麵前妥協。據說麥當勞的創始人雷·科洛克有一次在參觀一家法式快餐店時看到一隻蒼蠅,這家餐廳在兩周後就倒閉了。雷說道:“你應當為了榮譽和成就而工作,我從小就明白,回報終究會到來的。”